Wealth of
Organization
The most
important asset of an organization is manpower. Intellectul capital has been
the new definition of an organization’s
wealth. Without it, an organization won’t survive. Intellectual capital is
knowledge, intangible assets provided to an entity by its employees' efforts
and also knowledge assets such as patents, trademarks, copyrights, and other
results of human innovation and thought.
Intellectual
capital can include the skills and knowledge that a company has developed about
how to make its goods and services. It
also includes insight about information pertaining to the company’s history;
customers; vendors; processes; stakeholders; and all other information that
might have value for a competitor that, perhaps, is not common knowledge. Intellectual capital is therefore, not only
organizational knowledge, it is also industry knowledge. It is the combination of cognitive knowledge
and intuitive/experience-related knowledge.
The problem
today in many organizations is employee attrition through layoffs,
resignations, retirements, and other forms of employee separation from the
company. Employees have extensive knowledge about their job, the business
processes, the data that supports their jobs including how to make things
happen, and what works best. Unfortunately,
in most instances today their knowledge has not been captured, transferred, or
made available to others.
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